788fb Terms & Conditions — Your Rights & Obligations

In these Terms & Conditions, the following terms carry the meanings assigned to them below:

• "Platform" refers to the 788fb website accessible at https://788fb.io and all associated services, products, games, and features offered therein.
• "Player" / "You" refers to any individual who registers an account on the 788fb platform for the purpose of accessing betting, casino, or slot services.
• "Account" refers to the registered user profile created by a Player upon successful completion of the 788fb registration process.
• "Balance" refers to the total funds held in a Player's account, comprising deposited funds, winnings, and any applicable bonus amounts that have been credited.
• "Bonus Funds" refers to any promotional credits, welcome bonuses, reload bonuses, free bet credits, or other incentive amounts credited to a Player's account by 788fb.
• "Real Funds" refers to money deposited by a Player from their own financial resources using a supported payment method.
• "Wagering Requirement" refers to the number of times a bonus amount (or bonus plus deposit, as specified in the relevant promotion) must be wagered before withdrawal of associated winnings is permitted.
• "KYC" (Know Your Customer) refers to the identity and age verification process that 788fb requires all Players to complete before withdrawals are processed.
• "BST" refers to Bangladesh Standard Time (UTC+6), the time zone in which 788fb operational timelines are expressed.

By accessing or using the 788fb platform in any capacity — including browsing, registering, depositing, placing bets, or participating in promotions — you are deemed to have read, understood, and accepted these Terms & Conditions without reservation.

These terms apply to all Players, regardless of the device, browser, or connection method used to access 788fb. They apply equally to Players accessing the platform via mobile browser, desktop browser, or any future 788fb application.

If you are accessing 788fb on behalf of another person or entity, you warrant that you have the authority to bind that person or entity to these terms and that the person or entity meets all eligibility requirements set out in Section 3.

788fb reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to Players via the email address registered to their account and/or via a prominent notice on the platform. Continued use of 788fb following the notification of amendments constitutes acceptance of the updated terms. It is the Player's responsibility to review these terms periodically.

To register a 788fb account, you must satisfy all of the following eligibility criteria:

• You are at least 21 years of age at the time of registration.
• You are a resident of, or are physically located in, a jurisdiction where online betting and gaming is not prohibited by applicable law.
• You are registering on your own behalf and not on behalf of any third party.
• You have not previously held a 788fb account that was suspended or permanently closed due to a violation of these Terms & Conditions.
• You are not a current employee, director, officer, consultant, agent, or affiliate of 788fb, nor an immediate family member of any such person.

Registration Process

During registration, you are required to provide accurate, complete, and current personal information including your full legal name, date of birth, residential address, email address, and mobile number. Providing false or misleading information during registration constitutes a material breach of these terms and will result in account suspension.

Each Player is permitted to hold exactly one (1) account on the 788fb platform. Operating multiple accounts — whether using different names, email addresses, device identifiers, or payment methods — is strictly prohibited. Where duplicate accounts are identified, all accounts associated with the Player will be suspended and any balances held therein may be forfeited.

Identity Verification (KYC)

788fb is required to verify the identity and age of all Players before processing withdrawal requests. Verification documents accepted include a valid Bangladesh National ID card (NID), Bangladesh passport, or Bangladesh driving licence. Players may be asked to submit a recent utility bill or bank statement as proof of address. 788fb reserves the right to request KYC documentation at any point during a Player's relationship with the platform, including before deposit or before bonus activation, at the platform's sole discretion.

You are solely responsible for maintaining the confidentiality of your 788fb account credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your login credentials with any other person under any circumstances.

788fb will never contact you by telephone, email, or any other channel to request your password or full OTP sequence. If you receive any communication purporting to be from 788fb that requests this information, treat it as fraudulent and contact our support team immediately at [email protected].

If you suspect that your account has been accessed without your authorisation, you must notify 788fb immediately. We will investigate the matter and may temporarily suspend the account during the investigation. 788fb will not be liable for any losses arising from unauthorised account access where the Player has failed to take reasonable steps to protect their credentials.

788fb employs 256-bit SSL encryption across all platform communications. Session tokens are refreshed regularly, and suspicious login activity triggers automatic OTP re-verification. These measures are designed to protect your account, but they do not substitute for the Player's own responsibility to maintain credential security.

788fb accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Additional payment methods may be made available at 788fb's discretion, and the current list of supported methods is displayed on the platform's deposit page.

• Minimum deposit: ৳500 per transaction.
• Maximum deposit: Limits vary by payment method and are displayed at the point of deposit. Players may also set their own deposit limits via the responsible gaming tools in their account settings.
• Processing time: bKash, Nagad, Rocket, and Upay deposits are credited to the Player's 788fb balance instantly upon confirmation of payment. Card deposits via Visa and Mastercard are typically credited within 15 minutes but may take up to 2 hours in cases of banking network delays.

All deposits must be made from a payment account that is registered in the Player's own name. 788fb does not accept deposits made on behalf of a Player by a third party. Where a third-party payment is identified, the deposit will be reversed and the Player's account may be suspended pending investigation.

788fb offers a range of bonuses and promotional offers to both new and existing Players. All bonuses are subject to the specific terms published alongside each individual offer, in addition to these general bonus terms.

General Bonus Terms

• Bonuses are credited to a Player's account in Bonus Funds form unless stated otherwise. Bonus Funds are separate from Real Funds and are subject to wagering requirements before conversion to withdrawable Real Funds.
• Wagering requirements applicable to each bonus are clearly stated in the individual promotion terms. Standard wagering requirements at 788fb range from 15x to 40x the bonus amount, depending on the specific offer.
• Wagering contributions by game type are as follows unless stated otherwise in the specific promotion: sports betting — 100%, live casino table games — 20%, slots — 100%, crash games — 50%. Virtual sports and certain other game types may contribute 0%.
• Bonuses have an expiry period stated in the individual promotion terms. Any unwagered Bonus Funds remaining at the point of expiry will be removed from the account automatically.
• Only one bonus may be active per Player account at any given time unless the specific promotion explicitly states otherwise.
• 788fb reserves the right to withdraw any bonus offer, amend bonus terms, or cancel a Player's bonus if there is reasonable evidence that the bonus is being exploited, abused, or claimed in bad faith.
• Players who self-exclude via the responsible gaming tools are not eligible to receive bonus offers during their self-exclusion period.

Players may request a withdrawal of their available Real Funds balance at any time, subject to the conditions set out in this section.

• Minimum withdrawal: ৳500 per transaction.
• Identity verification: KYC verification must be completed before any withdrawal is processed. Players who have not yet submitted verification documents will be prompted to do so upon submitting a withdrawal request.
• Payment method: Withdrawals are processed to the same payment method used for the most recent deposit wherever technically possible. Where this is not possible, 788fb will contact the Player to arrange an alternative verified payment method.
• Processing time: Withdrawal requests are reviewed within 24 hours of submission (Bangladesh Standard Time). bKash, Nagad, and Rocket withdrawals are typically delivered within 1–4 hours of approval. Card withdrawals may take 3–5 business days depending on the issuing bank.
• Pending withdrawal period: Players may cancel a pending withdrawal request before it is approved. Once a withdrawal has been approved and dispatched, it cannot be reversed.

788fb reserves the right to request additional verification documentation before processing large withdrawals or where there is a reasonable basis for suspecting fraudulent activity. This may delay the processing timeline stated above; Players will be notified if additional documentation is required.

All sports betting activity on 788fb is governed by the specific betting rules for each sport and market, which are published on the platform. The following general rules apply to all betting activity:

• Bets are accepted at the odds displayed at the time the bet is confirmed by the Player. 788fb does not honour bets placed at odds that were published in error.
• Once a bet has been confirmed and a bet reference number issued, the bet cannot be amended or cancelled by the Player, except where an explicit cash-out option has been offered and accepted for that specific market.
• In the event of a match or event abandonment, postponement, or cancellation, bets will be settled in accordance with the specific sport rules published on the platform. Generally, if an event is not completed within 24 hours of its scheduled start time, bets will be voided and stakes returned.
• 788fb reserves the right to void any bet placed on a market that was opened or priced in error. Players will be notified of any such voidance and the relevant stake will be returned to their account balance.
• Minimum and maximum bet stakes are displayed on each market. 788fb reserves the right to adjust market-specific stake limits at any time and without prior notice.
• In-play betting markets are suspended during significant match events (wickets, breaks, reviews). Bets submitted during a market suspension period will not be accepted.

The 788fb casino and slots lobby offers games provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, among others. All games use certified random number generators audited by the respective game studios.

788fb acts as an intermediary platform and does not control the underlying game software or RNG systems operated by game studios. In the event of a game malfunction, disconnection, or technical failure during a live casino session or slot spin, the following rules apply:

• If a game round is interrupted before a result is determined, the bet stake will be returned to the Player's account balance.
• If a game round is completed and a result determined before the interruption, that result stands and any winnings will be credited to the Player's account upon session restoration.
• 788fb will not be liable for losses arising from game malfunctions caused by the Player's own device, internet connection, or browser incompatibility.

Return-to-Player (RTP) percentages for individual slot games are published by the respective game providers and are available in each game's information panel within the 788fb lobby. 788fb does not modify or override the RTP configurations set by game providers.

The following actions are strictly prohibited on the 788fb platform. Engaging in any prohibited conduct constitutes a material breach of these Terms & Conditions and will result in account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Registering more than one account or registering under a false identity.
• Using the platform if you are under 21 years of age.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the platform, place bets, or access games.
• Exploiting software errors, game glitches, or pricing errors to gain an unfair advantage.
• Engaging in any form of collusion with other Players in live casino games or sports betting markets.
• Attempting to launder funds through the platform by depositing and withdrawing without genuine betting or gaming activity.
• Harassing, threatening, or abusing 788fb staff or other Players through any communication channel.
• Depositing funds that originate from illegal activity or that belong to a third party.
• Attempting to circumvent self-exclusion measures, including by registering new accounts during an active self-exclusion period.

788fb reserves the right to suspend, restrict, or permanently close any Player account at its sole discretion in the following circumstances:

• Violation of any provision of these Terms & Conditions.
• Failure to complete KYC verification within the required timeframe.
• Reasonable suspicion of fraudulent activity, money laundering, or identity theft.
• At the Player's own request, including requests made through the self-exclusion process.
• Where continued operation of the account presents a reputational, legal, or financial risk to 788fb.

Players wishing to close their own account voluntarily may contact 788fb support at [email protected]. Account closure requests are processed within 48 hours. Upon voluntary closure, any remaining verified Real Funds balance above the minimum withdrawal threshold will be returned to the Player's registered payment method after standard KYC verification.

The following responsible gaming tools are available to all 788fb account holders:

• Deposit limits: Set daily, weekly, or monthly limits on the total amount you may deposit. Limits take effect immediately when set. Increasing a limit is subject to a 7-day cooling-off period.
• Session time reminders: Set a reminder notification to alert you after a specified period of continuous platform activity.
• Cooling-off period: Temporarily restrict your account for a period of 24 hours, 7 days, or 30 days. During a cooling-off period, login is disabled and no deposits may be made.
• Self-exclusion: Permanently or indefinitely exclude yourself from the 788fb platform. Self-exclusion takes effect immediately. Requests to reverse self-exclusion are subject to a minimum 6-month waiting period and a mandatory review.

For detailed guidance on all responsible gaming resources available at 788fb, including external support organisations for players in Bangladesh, please visit our dedicated Responsible Gaming page. All real-money gambling on 788fb is strictly for players aged 21 and above.

To the fullest extent permitted by applicable law, 788fb shall not be liable to any Player for any indirect, incidental, special, consequential, or punitive loss or damage arising out of or in connection with the use of the platform, including but not limited to:

• Loss of profits, revenue, or winnings arising from platform downtime, technical errors, or maintenance periods.
• Loss of data or corruption of account information caused by circumstances outside 788fb's direct control.
• Losses arising from the Player's failure to maintain account security as required under Section 4.
• Losses caused by third-party payment processing failures, delays, or errors.
• Any decision made by 788fb in the exercise of its discretion under these Terms & Conditions, provided that such decision was made in good faith and in accordance with these terms.

788fb's total aggregate liability to any Player in respect of any claim arising from these Terms & Conditions, however characterised, shall not exceed the total amount deposited by that Player in the 30-day period immediately preceding the event giving rise to the claim.

788fb collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of and should be read alongside these Terms & Conditions. The full Privacy Policy is available at /privacy-policy.

By registering a 788fb account, you consent to the collection and processing of your personal data as described in the Privacy Policy, including the use of your data for KYC verification, fraud prevention, responsible gaming monitoring, and service improvement purposes. You may withdraw your consent at any time by contacting [email protected], subject to the conditions described in the Privacy Policy.

788fb reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 788fb will provide Players with at least 14 days' notice via email to their registered address before the changes take effect, except where immediate amendment is required for legal, regulatory, or security reasons, in which case changes may take effect immediately upon publication.

The current version of these Terms & Conditions, including the date of last revision, is always available at https://788fb.io/terms-conditions. It is the Player's responsibility to review these terms periodically. Continued use of the 788fb platform after the effective date of any amendment constitutes acceptance of the revised terms.

These Terms & Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. 788fb makes no representation that the services offered on the platform are appropriate or available for use in any particular jurisdiction. It is the Player's sole responsibility to ensure that their use of 788fb is lawful in the jurisdiction from which they are accessing the platform.

Any dispute that cannot be resolved through direct negotiation with 788fb support may be submitted to binding arbitration in accordance with internationally recognised arbitration rules. The language of arbitration proceedings shall be English.

If you have any questions about these Terms & Conditions, wish to raise a dispute, or need assistance with your 788fb account, you may contact the 788fb support team by email. Our support team operates during Bangladesh Standard Time (UTC+6) hours and aims to respond to all enquiries within 24 hours.

Support email: [email protected]

Please include your registered account username and a clear description of your query in all correspondence. For account-specific matters, you may be asked to complete an identity verification step before your enquiry can be addressed.