788fb Privacy Policy — How We Protect Your Data

788fb is an online betting and casino platform operating at https://788fb.io, offering sports betting, live casino, slot games, and related entertainment services primarily to players located in Bangladesh. For the purposes of this Privacy Policy, "788fb", "we", "us", and "our" refer to the operator of the 788fb platform.

788fb acts as the data controller in respect of all personal data collected directly from players via the platform. Where 788fb engages third-party service providers to process data on its behalf (for example, payment processors and identity verification providers), those providers act as data processors and are bound by data processing agreements that impose equivalent data protection obligations.

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data, please contact our data protection team at [email protected] with the subject line "Privacy Enquiry".

788fb collects personal data across several categories, depending on the nature of your interaction with the platform. The table below provides a clear summary of the data categories we collect and the circumstances in which each category is collected.

Data We Do Not Collect

788fb does not collect full payment card numbers at any point — card payments are processed directly by PCI-compliant third-party payment processors who tokenise card data before it reaches 788fb systems. We do not collect biometric data beyond KYC selfie photos used solely for identity matching. We do not collect data from players' social media profiles unless a player explicitly links a social account to their 788fb profile through a feature explicitly provided for that purpose.

788fb uses the personal data it collects for specific, documented purposes. We do not use your data for any purpose that is incompatible with the purposes listed below without first obtaining your explicit consent.

• Account creation and management: To register your account, authenticate your identity at login, manage your account profile, and communicate account-related information to you.
• Age and identity verification (KYC): To verify that you meet the minimum age requirement of 21 years, confirm your identity, and prevent fraudulent registration.
• Payment processing: To process deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), verify that payment accounts are in your own name, and maintain accurate financial records.
• Platform services delivery: To operate the betting, live casino, and slots services you access, record your bets and game sessions, calculate and credit winnings, and apply applicable bonus terms.
• Customer support: To respond to enquiries, resolve disputes, process complaints, and provide technical assistance in connection with your 788fb account.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, unauthorised account access, and other prohibited conduct as defined in the 788fb Terms & Conditions.
• Responsible gaming monitoring: To monitor account activity for indicators of problem gambling, enforce self-exclusion and deposit limit settings, and proactively contact players where responsible gaming concerns are identified.
• Legal and regulatory compliance: To meet applicable legal obligations, respond to lawful requests from competent authorities, and maintain records required by law.
• Platform improvement: To analyse aggregated and anonymised usage data for the purpose of improving platform performance, user experience, and the range of games and features offered.
• Marketing communications: To send you promotional offers, bonus notifications, and platform news where you have provided consent to receive marketing communications. You may withdraw this consent at any time via your account settings or by emailing [email protected].

For each category of personal data processing carried out by 788fb, there is a documented legal basis. The primary legal bases on which 788fb relies are as follows:

• Contractual necessity: Processing that is necessary to perform the contract between you and 788fb — specifically, to operate your account, process bets, handle payments, and deliver the platform services you have signed up for.
• Legal obligation: Processing that is required for 788fb to comply with its legal obligations, including identity verification requirements, anti-money-laundering obligations, and responding to lawful authority requests.
• Legitimate interests: Processing carried out in furtherance of 788fb's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by the player's fundamental privacy rights.
• Consent: Processing that is based on your freely given, specific, informed consent — primarily in the context of marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing carried out prior to withdrawal.

788fb uses cookies and similar tracking technologies on the platform to support essential functionality, improve performance, and understand how players interact with the site. The following categories of cookies are used:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, anti-CSRF tokens, and load-balancing identifiers. These cookies cannot be disabled without preventing the platform from operating correctly.
• Functional cookies: Remember your preferences such as your preferred language, last-used payment method display, and responsible gaming reminder settings. Disabling these cookies will not break core functionality but will mean your preferences are not retained between sessions.
• Analytics cookies: Used to collect aggregated, anonymised data about how players navigate the platform — including which pages are most visited, how long sessions last, and where users encounter difficulties. This data is used solely to improve the platform and is not linked to individual identifiable accounts.
• Security cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and flagging suspicious session behaviour.

You can manage your cookie preferences through your browser settings. Note that blocking strictly necessary or security cookies may affect your ability to log in or use the platform. 788fb does not use third-party advertising cookies or behavioural tracking cookies for the purpose of serving targeted advertisements on other websites.

788fb does not sell your personal data. We share your data with third parties only in the specific circumstances set out below, and only to the minimum extent necessary for the stated purpose.

• Payment processors: bKash, Nagad, Rocket, Upay, and card payment processors receive the transactional data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are independently responsible for the data they process in connection with your payment account.
• Identity verification providers: Third-party KYC and age verification services receive copies of your identity documents and, where required, a selfie photo for biometric matching. These providers are contractually bound to process this data solely for verification purposes and to delete it upon completion of the verification process.
• Game studios: When you play games provided by studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, or Spribe, a pseudonymous player identifier and game session data are transmitted to the game studio's systems to operate the game. Full personal identity data is not shared with game studios.
• Fraud prevention services: Anonymised or pseudonymised technical and behavioural data may be shared with specialist fraud prevention platforms to support the detection of coordinated fraud patterns across the online gaming industry.
• Legal and regulatory authorities: Where 788fb receives a lawful request from a competent authority — such as a court order or a legally mandated regulatory disclosure — we will disclose the minimum personal data required to comply with that obligation. We will notify you of any such disclosure where we are legally permitted to do so.
• Business transfers: In the event that 788fb undergoes a merger, acquisition, or sale of all or a substantial part of its assets, player data may be transferred to the acquiring entity as part of that transaction. Players will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

788fb implements a layered security framework to protect personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures in place include:

• 256-bit SSL/TLS encryption on all data transmitted between player devices and 788fb servers.
• Encryption at rest for all personal data stored in 788fb databases, using AES-256 standard encryption.
• Access controls: Personal data is accessible only to 788fb staff and authorised processors who have a documented operational need to access it. Access is governed by role-based permissions and reviewed periodically.
• OTP-based session authentication: Player logins are protected by one-time password verification sent to the registered mobile number, providing a second layer of identity verification beyond the account password.
• Penetration testing: The 788fb platform undergoes regular security assessments and vulnerability testing to identify and remediate potential weaknesses before they can be exploited.
• Incident response: 788fb maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to affected players, we will notify impacted players within 72 hours of becoming aware of the breach, providing details of what data was affected and what steps players should take to protect themselves.

While 788fb takes all reasonable and proportionate steps to secure your personal data, no internet-based platform can guarantee absolute security. Players should take their own precautions, including using strong unique passwords and not sharing login credentials with third parties, as described in the 788fb Terms & Conditions.

788fb retains personal data for no longer than is necessary for the purposes for which it was collected, taking into account applicable legal retention requirements. The following general retention periods apply:

When a retention period expires, personal data is either securely deleted from 788fb systems or anonymised so that it can no longer be linked to an individual player. Anonymised aggregate data (for example, statistical analysis of platform usage trends) may be retained indefinitely as it does not constitute personal data.

As a player whose personal data is processed by 788fb, you hold the following rights in relation to your information:

• Right of access: You have the right to request a copy of all personal data that 788fb holds about you, along with information about how it is being used. This is commonly known as a Subject Access Request (SAR).
• Right to rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account profile data, you may be able to make corrections directly in your account settings.
• Right to erasure: You have the right to request that 788fb delete your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where you object to processing on legitimate interests grounds and 788fb cannot demonstrate overriding grounds. Note that this right is subject to our legal data retention obligations — we cannot erase data that we are legally required to retain.
• Right to restriction: You have the right to request that 788fb restricts the processing of your personal data in certain circumstances — for example, while we are verifying the accuracy of data you have disputed.
• Right to data portability: Where processing is based on consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, machine-readable format suitable for transfer to another service provider.
• Right to object: You have the right to object to processing based on legitimate interests, including profiling for fraud detection purposes. You also have an unconditional right to object to processing for direct marketing purposes at any time.
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal. To withdraw marketing consent, update your preferences in your account settings or email [email protected].

788fb employs mandatory age verification as part of the account registration and KYC process. Any account found to be held by a person under the age of 21 will be immediately suspended. All funds held in such an account will be dealt with in accordance with responsible gaming protocols, which may include return of deposited funds to the originating payment method following verification of ownership.

If you have reason to believe that a minor has registered a 788fb account, please contact us immediately at [email protected] with the subject line "Underage Account Report". We treat all such reports with the utmost seriousness and will investigate and act promptly upon receipt.

Parents and guardians who are concerned about the accessibility of online gambling platforms to minors are encouraged to install parental control software on shared or family devices. 788fb supports the responsible use of such tools and does not implement any measures designed to circumvent parental controls.

788fb reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made to this Privacy Policy, 788fb will notify registered players by email to their registered address no later than 14 days before the revised policy takes effect, except in cases where immediate amendment is required for legal or security reasons.

The current version of this Privacy Policy, including the date on which it was last updated, is always available at https://788fb.io/privacy-policy. The date shown in the "Last Updated" field at the top of this document and in the table of contents sidebar represents the date of the most recent revision. It is your responsibility as a player to review this policy periodically and to ensure you remain comfortable with its terms. Continued use of the 788fb platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 788fb handles your personal data, please contact our data protection team using the details below. Our team operates during Bangladesh Standard Time (BST, UTC+6) business hours and aims to respond to all privacy-related enquiries within 5 business days.

Contact email: [email protected]

When contacting us, please use the subject line "Privacy Enquiry" and include your registered account username and a clear description of your question or request. For data rights requests (Section 9), please use the subject line "Data Rights Request". For urgent responsible gaming matters, please use "Responsible Gaming — Urgent" as described on our Responsible Gaming page.