Player Wellbeing

Responsible Gaming — Play Smart, Stay In Control

At 788fb, we believe that gambling should always be an enjoyable form of entertainment — never a source of stress or financial hardship. Our responsible gaming framework gives every player the tools, information, and support they need to keep gambling fun and under control.

21+
Age Requirement
24/7
Support Available
4
Protection Tools
100%
Free to Use

Our Commitment to You

788fb is Bangladesh's trusted online betting and casino platform, and with that trust comes a genuine responsibility to protect the wellbeing of every player on our platform. We are not just committed to responsible gaming as a regulatory checkbox — it is a core part of how 788fb operates every single day.

Gambling, when enjoyed responsibly, is a fun and engaging pastime. The thrill of a well-placed cricket bet during the BPL, the excitement of a live casino hand, or the anticipation of a slots spin — these experiences are meant to be entertaining. However, we know that for some people, gambling can become more than entertainment, and it can start to interfere with daily life, finances, and relationships.

That is why 788fb provides a comprehensive set of responsible gaming tools that are freely available to every registered player. These tools let you set clear boundaries around your gambling activity, take breaks when you need them, and seek help if things start to feel out of control. Every tool we offer is free to use and can be activated directly through your 788fb account settings or by contacting our support team at any time.

Important Notice: The 788fb platform is strictly for adults aged 21 and above. Age verification is mandatory for all players. If you or someone you know may be under the age of 21, please do not attempt to register an account. All accounts are subject to KYC verification.

Deposit Limits

Set daily, weekly, or monthly deposit caps to keep your spending within a budget you are comfortable with.

Self-Exclusion

Temporarily or permanently exclude yourself from the 788fb platform whenever you feel you need a longer break.

Session Time Limits

Receive automatic reminders and session cutoffs after a pre-set period of play to manage the time you spend gambling.

Time-Out Feature

Take a short break of 24 hours, 7 days, or 30 days without committing to a full self-exclusion period.

21+

Strictly for Adults Aged 21 and Above

Access to the 788fb platform — including sports betting, live casino, and slot games — is permitted only for individuals who are 21 years of age or older. This is a firm and non-negotiable requirement. 788fb conducts mandatory identity and age verification for all registered players, and any account found to belong to a person under 21 will be suspended immediately. We encourage parents and guardians to use parental control software on shared devices to prevent underage access to gambling websites.

Responsible Gaming Tools at 788fb

Every tool below is available free of charge to all registered 788fb players. Activate any of them through your account settings or by contacting our support team.

01

Deposit Limits

You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately and cannot be increased for a 24-hour cooling-off period. Decreasing a limit takes effect straight away. This tool is the most direct way to manage the amount of money you spend on 788fb and to ensure gambling remains within your personal financial means.

02

Loss Limits

In addition to deposit limits, 788fb allows you to set a maximum loss threshold over a defined period. Once your losses reach that threshold within the chosen period, your account will be temporarily restricted from further wagering until the period resets. This helps prevent the common trap of chasing losses — one of the most significant risk factors for problem gambling.

03

Session Time Reminders

You can configure your 788fb account to display an on-screen notification after a set amount of continuous play time — for example, after 60 minutes or 90 minutes. The reminder prompts you to review how long you have been playing, take a break, or end the session. Research consistently shows that regular session breaks reduce the risk of harmful gambling behaviour.

04

Time-Out (Short Break)

The time-out feature allows you to pause your 788fb account for a short period — 24 hours, 3 days, 7 days, or 30 days — without committing to a formal self-exclusion. During a time-out, you cannot log in to your account, place bets, or access any gaming features. Any pending withdrawals will still be processed normally. The time-out period cannot be shortened once activated.

05

Self-Exclusion

Self-exclusion is a formal commitment to stop gambling on 788fb for a defined period of at least 6 months, or permanently. Once self-exclusion is activated, your account will be suspended immediately and you will not be able to register a new account during the exclusion period. 788fb will also remove you from all marketing communications for the duration of the exclusion. To activate self-exclusion, contact [email protected] with the subject line "Self-Exclusion Request".

06

Reality Check Notifications

Reality check alerts are periodic pop-up messages that appear during active gaming sessions, showing you how long you have been playing and a summary of your net position (total wagered minus total won) during that session. These notifications are designed to cut through the immersive nature of gaming environments and provide an objective, factual snapshot of your current session at regular intervals you choose in advance.

Recognising the Warning Signs

Problem gambling does not always look the same for every person. Below are some of the most common indicators that gambling may be becoming a concern. If several of these apply to you, we strongly encourage you to use one of the tools above or to contact our support team.

Spending more money on gambling than you originally planned or can comfortably afford.

Chasing losses by placing larger bets in an attempt to recover money you have already lost.

Feeling restless, anxious, or irritable when you are not gambling or when you try to cut back.

Neglecting work, study, family responsibilities, or personal health because of time spent gambling.

Borrowing money from friends, family, or financial institutions specifically to fund gambling activity.

Hiding your gambling activity from family members, partners, or close friends out of shame or fear.

Continuing to gamble even after making a genuine decision or promise to yourself to stop or reduce.

Using gambling as a way to escape from personal problems, stress, anxiety, depression, or boredom.

Spending progressively longer periods of time gambling in order to achieve the same level of excitement.

Experiencing frequent mood swings that are directly linked to gambling wins and losses.

Neglecting meals, sleep, or physical health in favour of extended gambling sessions.

Feeling a compelling urge to gamble again very soon after a session ends, regardless of outcome.

If you recognise several of these signs in yourself or in someone you care about: Please do not wait for the situation to worsen before seeking help. Contact 788fb support immediately at [email protected] with the subject "Responsible Gaming — Urgent" and our team will respond as a priority. You may also activate self-exclusion or a time-out directly through your account settings without needing to contact support first.

Self-Assessment Checklist

Honest self-assessment is one of the most powerful tools in responsible gaming. The questions below are designed to prompt genuine reflection on your gambling habits. There are no right or wrong answers — only honest ones. If your answers concern you, please use the tools available or reach out to our support team.

Consider these questions in the context of the last 30 days of your gambling activity. Take your time and answer as truthfully as you can — this checklist is for your benefit alone.

Have you ever gambled with money that was set aside for essential expenses such as rent, food, or bills?
Do you find yourself thinking about gambling frequently during times when you are not playing?
Have you tried to reduce or stop gambling but found it difficult or impossible to stick to that decision?
After losing a session, do you feel a strong urge to return immediately to win back what you lost?
Has anyone close to you — a partner, family member, or friend — expressed concern about your gambling?
Do you feel that gambling is currently having a negative impact on your finances, relationships, or mental health?
Answered "yes" to two or more questions? This is a signal worth taking seriously. We encourage you to set a deposit limit or time-out today, and to consider reaching out to our responsible gaming support team. Early action is always easier than waiting.

How to Get Help

Reaching out for help is a sign of strength, not weakness. 788fb makes it as easy as possible to access support — whether through our own team or through trusted external resources.

Contact 788fb Support

Email our dedicated responsible gaming team at [email protected] with the subject line "Responsible Gaming — Urgent". Our team prioritises these messages and aims to respond within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours.

Activate Self-Exclusion

You can request self-exclusion at any time by emailing [email protected] with "Self-Exclusion Request" in the subject line. Your account will be suspended within 24 hours of your confirmed request, and you will be removed from all 788fb marketing communications immediately.

Seek Professional Guidance

If you feel that gambling is seriously affecting your life, speaking with a trained mental health professional or counsellor is an important step. Across Bangladesh, mental health services are available through government hospitals, private clinics, and community health centres in Dhaka, Chittagong, Sylhet, and other major cities.

Talk to Someone You Trust

Sometimes the most effective first step is having an honest conversation with a family member, close friend, or trusted colleague about how you are feeling. Sharing the burden of a gambling problem with someone who cares about you can provide both emotional relief and practical accountability.

Use Parental Controls

If you are concerned about a family member — especially a young person — accessing gambling websites on a shared device, install parental control software such as Net Nanny, Bark, or Qustodio to block gambling-related domains. Most mobile operating systems also include built-in screen time and app restriction tools.

Review Your Account History

Your 788fb account provides a full transaction and betting history that you can review at any time in your account dashboard. Reviewing your actual spend and play history — rather than relying on memory — can provide a sobering and accurate picture of your gambling patterns over time.

Responsible Gaming Support Contact

Our responsible gaming support team is available to assist you with activating any of the tools described on this page, answering questions about your account, or simply providing a listening ear if you are concerned about your gambling habits. All responsible gaming enquiries are handled with complete discretion and without judgment.

Email: [email protected] — Subject: "Responsible Gaming — Urgent"
Response time: Within 2 hours for urgent responsible gaming requests (BST, UTC+6)
All responsible gaming requests are treated as confidential and handled by trained staff
Remember: Using 788fb's responsible gaming tools does not affect your ability to enjoy the platform within safe limits. Setting boundaries is a smart, healthy approach to gambling — not a punishment. We support every player who chooses to take control of their experience.
Ready to Play Responsibly?

Enjoy 788fb — On Your Own Terms

With the right tools in place, gambling at 788fb can be a genuinely enjoyable experience. Set your limits, know your boundaries, and explore everything our platform has to offer — for adults aged 21 and above only.